Exchange and Return Policy – Menzoir

At Menzoir, your satisfaction is our top priority.
To make your shopping experience safe and easy, we offer a 7-day Return & Exchange policy from the day you receive your order.

Note: Sale items cannot be exchanged or refunded.

Exchange Policy

We are happy to help you exchange your product if:

  1. The item is unused and in the same condition as delivered.

  2. The item is returned in its original Menzoir packaging.

  3. Delivery charges are not refundable for exchanges.

  4. Please include a copy of your Menzoir packing slip or order confirmation email and mention the size or product you want to exchange for.

Note: Product availability may vary. We cannot guarantee that all sizes or items will be in stock at the time of exchange.

Return Policy

You can request a return only if the product delivered to you is damaged.

  1. Returns are accepted only for damaged items received by the customer.

  2. Menzoir will bear the return delivery charges in this case.

  3. Please attach the packing slip or order confirmation email when returning the item.

  4. You can choose either a replacement or a refund.

  5. Product availability for replacement depends on stock.

Order Cancellation

Menzoir reserves the right to cancel any order in the following cases:

  1. The item is out of stock

  2. Price or system error

  3. Card payment declined

  4. The customer does not answer the confirmation call

Return Address

House 15-A, Javed Taj Din Colony, Baghbanpura, Lahore

 

Need Help?

If you have any questions, feel free to contact us:

📞 +92 318 7229378

 

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